CoVantage is taking a gradual approach to re-opening our lobbies as we transition back to being able to serve member-owners in all of the ways you are used to doing business with us. As we are prioritizing the health and safety of our employees, our members, and the community by limiting foot traffic, here is our current plan for opening:
We thank our member-owners for your patience and support as we work to resume our normal operations, while maintaining the confidence and peace-of-mind we wish to provide our staff and our communities. Please visit our website for the most up-to-date information regarding branch services. In addition, please reach out if you and your family are adversely affected by this health crisis; we are here to help.
If you have a CoVantage consumer loan, mortgage, or commercial loan and need financial assistance, please contact our Member Solutions Department at 715-627-4336, ext. 2404.
To help lessen the burden of monthly loan obligations, CoVantage will not be requiring payments on credit cards, Kwik Cash, and home equity lines of credit in May and June.
Our digital services including transferring money, depositing checks, applying for and signing for loans, and opening accounts are all available 24/7/365 through MyCoVantage digital banking and mobile app. Self-register today to get started!
Our commercial lenders are available by phone to speak with business members who are concerned about their ability to make payments in light of closures and other loss of income related to COVID-19. In addition, the following is a resource for members to apply for a Wisconsin Small Business Association Disaster relief loan: https://wisconsinsbdc.org/services/covid-19/disasterloans/
For CoVantage Business Member inquiries regarding SBA PPP loans, visit our PPP information page or call 715-627-4336, ext. 2020 and leave your name, call back number, and business account number in your message so we are prepared when we return your call.
We are so grateful for the trust you, our member-owners, place in us; your loyalty is why CoVantage is a cooperative with over $2 billion in assets and consistently rated one of the healthiest and best performing credit unions in the country. Credit unions were created to serve during difficult times, and CoVantage is well-positioned to help you now and in the future.
Learn more about the accolades we've received.
CoVantage has been proactive in implementing measures to protect our staff, members and communities from the transmission of COVID-19 by following CDC guidance on enhanced cleaning and sanitizing of employee and member areas. We continue to follow these guidelines today.
CoVantage offers GreenPath financial counseling services to help you restructure your budget or negotiate payments to creditors if your income has changed because of the COVID-19 pandemic. Certified counselors are available by calling Greenpath at 877-337-3399, Monday-Thursday from 7 a.m. to 9 p.m.; Friday from 7 a.m. to 6 p.m.; and Saturday from 8 a.m. until 5 p.m. GreenPath can contact your creditors to negotiate concessions or work out loan payment agreements, including lower interest rates and elimination of fees and collection activities. These services are provided free for CoVantage members.
For those that are looking for basic financial advice in this time of uncertainty, we offer educational modules to provide a refresher on budgeting, mastering living expenses, protecting your credit score, and more. Visit our website at www.covantagecu.org/financialeducation to learn more.
Scammers are leveraging the spread of COVID-19 to deceive consumers into making decisions that may expose them to financial and health risk. The Department of Justice recommends that Americans take the following precautionary measures to protect themselves from known and emerging frauds related to COVID-19:
If you suspect fraud related to COVID-19, contact the National Center for Disaster Fraud (NCDF) hotline at 866-720-5721.
CoVantage Credit Union is not responsible for accuracy, security, content, or services offered by other websites; we encourage you to view privacy & security disclosures of all websites you visit as they may be different than those of CoVantage Credit Union.