Frequently Asked Questions
We've compiled information we get asked about most often from members. Here you'll find the answers you need to the questions you have.
Digital Banking FAQs
On your PC or laptop, click on the word “SIGN UP” in the blue bar and follow instructions to create login information and make security selections. For your mobile device, Download the MyCoVantage app to your smartphone or mobile device for any app store. The same User ID and password is used for both digital and mobile banking.
You may see additional account verification questions when logging into MyCoVantage for a variety of reasons. If you are logging in from an unknown device or on an unknown network, you may see this additional challenge. This is to prevent fraudulent activity on your accounts. You may also see verification questions if you have enrolled your account to be challenged on every login through Enhanced Security.
To link accounts your accounts to view them inside digital banking, fill out a form in your local branch or by using the Secure Form "Request to Link Accounts" in MyCoVantage.
- All names on all accounts of persons who can move money must match
- You'll need to know the account numbers
- Allow for one business day for processing
A Member-to-Member transfer allows CoVantage members to instantly send money to another member. Simply enter in their base account number, last name, and the amount you want to send! You can even add a note to indicate what the transfer is for. At this time, you are not able to set up recurring Member-to-Member transfers.