Frequently Asked Questions

Like banks, credit unions accept deposits, make loans, offer checking accounts and other convenient services. However, credit unions are not-for-profit cooperatives and return excess earnings back to members instead of paid to a group of stockholders. Credit unions return those earnings in the form of competitive dividend rates on savings, competitive interest rates on loans, and the addition of new products and services. Credit unions are also very involved in their local communities and promoting financial education. When you open an account with a credit union, you open up a “share” of the organization. That means, you, and all our other members, are shareholders (owners) of the credit union. Each member gets a vote in how the credit union is run, typically by electing the volunteer Board of Directors to represent the membership in operational decisions, like where to locate branches, what new products to offer, and how management controls the credit union finances.

Coping with the death of a loved one can be a very difficult time. Closing accounts, settling debts, and finalizing the estate can all cause anxiety for a grieving family. CoVantage Credit Union understands and offers a variety of tools as a resource to alleviate some of this stress.Check out our Deceased Account Member Checklist for more information. 

Yes. If you or another user initiate use of 3rd party financial reporting or budget tracking software, you do so at your own risk. CoVantage may provide a set of aggregators that have been vetted for basic connectivity by members to their account information and to share data. Some aggregators may not have an established relationship with CoVantage and may not provide adequate security to your account information. It is possible that sharing your credentials with an aggregator could lead to a comprise or breach on their part, and the loss of your account data. This may lead to account takeover and fraud. It is your responsibility to vet your own financial aggregator or external connection to your accounts. We do not represent, nor claim to have validated internal information security practices, connectivity, or business practices of these aggregators. They are only provided for your ease of use, accessibility of your data and convenience. Below is a list of currently supported vendors for financial aggregation and data access.  We may support others not listed below: Plaid, TD Ameritrade, Quicken/Quickbooks, Finicity, Yodlee