Frequently Asked Questions

We've compiled information we get asked about most often from members. Here you'll find the answers you need to the questions you have.

If you don't find the information you need, please contact us.

275976655

To locate your full account number for ACH/Electronic transactions, log in to your MyCoVantage account. Select the savings or checking account to open an Account Details screen, including your Electronic Account Number along with the routing number. Or call our Share Draft department at 715-627-4336, extension 1804.

On your PC or laptop, click on the word “SIGN UP” in the blue bar and follow instructions to create login information and make security selections. For your mobile device, Download the MyCoVantage app to your smartphone or mobile device for any app store. The same username and password is used for both online and mobile banking.

You may see additional account verification questions when logging into MyCoVantage for a variety of reasons. If you are logging in from an unknown device or on an unknown network, you may see this additional challenge. This is to prevent fraudulent activity on your accounts. You may also see verification questions if you have enrolled your account to be challenged on every login through Enhanced Security.

Like banks, credit unions accept deposits, make loans, offer checking accounts and other convenient services. However, credit unions are not-for-profit cooperatives and return excess earnings back to members instead of paid to a group of stockholders. Credit unions return those earnings in the form of competitive dividend rates on savings, competitive interest rates on loans, and the addition of new products and services. Credit unions are also very involved in their local communities and promoting financial education. When you open an account with a credit union, you open up a “share” of the organization. That means, you, and all our other members, are shareholders (owners) of the credit union. Each member gets a vote in how the credit union is run, typically by electing the volunteer Board of Directors to represent the membership in operational decisions, like where to locate branches, what new products to offer, and how management controls the credit union finances.

CoVantage Credit Union (formerly Antigo Co-op Credit Union) came into business in 1953. The first office had just two employees in the basement of the now non-operational Antigo Co-op Oil Association bulk plant. From the beginning, CoVantage has been member-owned and operated, with a philosophy of doing business for "people-not-profit" that still holds true today.

Although the founding charter was employees of the bulk oil plant, CoVantage is now community-chartered and has grown to include anyone who lives or works within the following Wisconsin counties: Brown, Clark, Florence, Forest, Langlade, Lincoln, Marathon, Marinette, Menominee, Oconto, Oneida, Outagamie, Portage, Price, Shawano, Taylor, Vilas, Waupaca and Wood; and within the following Michigan counties: Dickinson, Iron, and Menominee.

In 2001, we changed our name from Antigo Co-op to better represent all members in north central Wisconsin and Michigan's UP. The name CoVantage Credit Union was chosen to honor our past by keeping ‘Co’ from our original name and combining it with ‘Vantage’ to represent the financial advantages we provide.

Over the years, CoVantage Credit Union has grown significantly, now business lending, mortgage lending, a full-service contact center, accounting, information technology/security, and marketing departments in addition to the expected teller, consumer lending, and financial service departments.

We have 13 locations throughout Wisconsin and Upper Michigan, and also belong to a ATM network with access to over 30,000 fee-free ATMs. If you don’t live or work near one of our branches, don’t be discouraged. You can easily open an account online! We also have an outstanding mobile/online banking service, where you can apply for loans, open accounts, remotely deposit checks, and more. If you need personal service from CoVantage, we have a full-service, contact center that is available 7 am to 7 pm weekdays, and 8:30 to noon on Saturdays. Members can speak to a staff member who can assist with virtually any request.

Next Steps